Rainbow Municipal Water District

The Administration department encompasses the General Manager, IT Analyst, Administrative Analyst, and the Executive Assistant. The Administration Department is responsible for the day-to-day management of the District. This involves ensuring that the Administrative Code, resolutions and ordinances are properly administered to ensure optimal use of resources, uphold transparency, and promote…

This department is responsible for the repair and maintenance of the District’s water distribution system, ensuring the District provides reliable and sustainable services to its customers along with responding to emergency calls 24 hours per day is critical to providing uninterrupted service to our customers. The Construction Department is dedicated to accomplishing its mission in a cooperative…

The Customer Service Department is primarily responsible for performing a variety of direct customer contact and office assistance activities supporting the servicing of customer accounts for water/sewer service; serves as front-line customer support working with the public in person and in a call center setting.

The Engineering Department encompasses the responsibility for the day-to-day operations and oversight of Engineering and Engineering Customer Service for the District. The Engineering Department also provides technical support to Operations with record inquiries, GIS maps, water shutdown processing, construction coordination, and project execution and inspection. The Engineering Department’s…

The Finance department encompasses the responsibility for the day-to-day operations and oversight of Finance, Customer Service,  Warehouse, and the District’s purchasing functions. The Finance section of the department is primarily responsible for developing and administering the District’s fiscal policies and budget. Provides the General Manager and Board of Directors with periodic reports on the…

The Human Resources Department’s primary function is to provide strategic insight to the General Manager and Board of Directors to develop and manage programs that provide an optimal return on investment in human capital. The Human Resources Manager partners with the leadership team to develop a workforce that is highly qualified, engaged, safe, and productive.

The Meter Service Department is primarily responsible for ensuring timely and accurate reads and imports recorded readings of water meters into the Utility Billing software. They’re continually maintaining the District’s 8,200 water meters and meter reading infrastructure. From either read discrepancies or customer requests the department will investigate and resolve meter service problems and…

System Operations is responsible for operating the potable water system in a manner that ensures reliable and sustainable deliveries to District customers. To accomplish this, Water Operations utilizes a Supervisory Control and Data Acquisition (SCADA) system that controls water flow and storage through the District’s distribution system. Additionally, this area performs various maintenance…

Our electrical and Supervisory Control and Data Acquisition (SCADA) Services primary responsibility are to maintain all electrical, electronic, instrumentation, associated control data networks, and SCADA systems and their networks that are used to supply water to District customers as well as systems that treat water. Additionally, the electrical services group continues to revise operating…

Wastewater Division is responsible for the protection of public health and the environment. Providing reliable and sustainable wastewater collection and pumping services to its District’s customers. Additionally, this area is responsible for accomplishing its duties in a prudent manner by completing its tasks using effective management practices and ensuring and environmentally responsible…