The Administration department encompasses the General Manager and Executive Assistant/Board Secretary.

The Construction Department is dedicated to conducting its mission in a cooperative, collaborative environment that emphasizes quality, safety and supplies high-quality customer service. The most critical function of Construction is to support and repair the infrastructure of the district. This department manages and repairs Rainbow’s water distribution system, ensuring the district supplies…

Customer Service serves as the front-line customer support working with the public in person and a call center setting. 

The Engineering Department encompasses the responsibility for the day-to-day operations and oversight of Engineering, and Engineering Customer Service for the District. The Engineering Department also provides technical support to Operations with record inquiries, GIS maps, water shutdown processing, construction coordination and project execution and inspection.

The Finance department encompasses the responsibility for the day-to-day operations and oversight of Finance, Customer Service, Customer Billing, Warehouse, and the District’s purchasing functions.

The Human Resources Department’s primary function is to ensure the District has highly qualified people, in the right roles, who are inspired to accomplish the mission every day. The Human Resources Manager provides strategic insight to the Board of Directors, General Manager, and partners with the leadership team to develop a culture of excellence, where the District’s diverse workforce is…

The IT department encompasses the Information Technology Manager, Information Systems Specialist, and two Electrical Technicians.

Meter Services' primary function is to ensure timely and accurate meter readings monthly. This Department continually maintains the District's 8,500 water meters and meter reading infrastructure. Including testing 5,006 Backflow devices annually. The Department will investigate and resolve meter service problems and questions whether it be read discrepancies or customer requests. The reading of…

System Operations is responsible for operating the potable water system to ensure reliable and sustainable deliveries to District customers. To accomplish this, Water Operations utilizes a Supervisor Control and Data Acquisition (SCADA) system that controls water flow and storage through the District's distribution system. Additionally, this department performs various maintenance, monitoring, and…

The Mechanic Maintenance (Garage) provides maintenance and record keeping of all District Fleet to include all vehicles and heavy construction equipment. The district mechanic maintains the fleet daily, ensuring the fleet & equipment is operational 24 hours per day, 7 days per week for customer service calls and emergency response. Additionally, this area also maintains and makes repairs to all…

Wastewater Division is responsible for the protection of public health and the environment by providing reliable and sustainable wastewater collection and pumping services to its customers. This area is responsible for accomplishing its duties in a prudent manner by completing its tasks using effective management practices and ensuring an environmentally responsible operation