Skip to main content

System Operations Department

May contain: building

System Operations is responsible for operating the potable water system in a manner that ensures reliable and sustainable deliveries to District customers. To accomplish this, Water Operations utilizes a Supervisor Control and Data Acquisition (SCADA) system that controls water flow and storage through the District’s distribution system. Additionally, this department performs various maintenance, monitoring, and evaluations of the District’s storage reservoirs, tanks, pump stations, and chlorine booster and monitoring stations. They provide routine maintenance and repairs for all pumps in the distribution system. This enhances customer satisfaction by enabling the District to provide reliable and sustainable services to its customers by maintaining the system that keeps the services flowing.

Water Quality is a component of System Operations. The system operators are responsible for collecting routine samples which are used to monitor water quality in the distribution system. This includes special sampling for California State Water Resources Control Board requirements, contractors and construction crews working on the District’s pipelines.  Other components of Water Quality include responding to water quality complaints, pipeline flushing and the preparation of monthly and annual reports for the State Water Resources Control Board.

Valve Maintenance is responsible for the District’s valve exercise program while maintaining all appurtenances such as fire hydrants, wharf heads, blow offs, and air release valves. This includes the repair, replacement, painting, and upkeep of easements. Valve Maintenance ensures that distribution valves are operational and ready to isolate the water mains in the event of emergencies, routine maintenance work, and new construction projects. Valve Maintenance also assist with shutdowns for the construction/maintenance department and contractors by operating the valves that shut down the main lines.