We get this question a lot: “My friend in Temecula (or San Diego, or any other urban area) has a water bill that is lower than mine. Why are RMWD’s fixed water fees higher than theirs?” It is a valid question for which there is no simple answer. Here are some of the reasons our rate structure is different than other areas:
We Are A Large Rural District
RMWD is over 80 square miles with fewer than 7800 service connections. Taken another way, we have fewer than 100 accounts per square mile. Our neighbor to the North, Rancho Water is about 156 square miles with over 40,000 accounts, or 256 per square mile. Every place where we serve water we need to have pipelines, tanks, valves, pump stations, etc. in order to get the water to you. The cost to maintain those assets are similar between the two agencies, but Rancho Water can split their costs among 2.5 times as many customers as we can.
Rainbow Municipal Water District is fully committed to providing accessible facilities, elements and
channels of communication to all members of the public. As part of this commitment, Rainbow Municipal Water District
has a policy of providing an accessible website compatible with the Web Content Accessibility Guidelines (WCAG 2.1) and
commercial screen reading software. All features of the website are coded to allow individuals with vision and
other impairments to understand and use the website to the same degree as someone without disabilities. We welcome
feedback and can often resolve issues in a timely manner if they arise.
If you need any special assistance or accommodations:
Rainbow Municipal Water District has designated a compliance officer for website disability-related accommodations.
The compliance officer has received training in website accessibility and updates the site in accordance with those best
practices. Contact our accessibility officer to report an issue.
Compliance Procedures and Reports
In addition to testing with users with a wide range of disabilities and coding our website to WCAG standards,
Rainbow Municipal Water District regularly scans its website to ensure ongoing compliance, and makes timely
changes to any inaccessible changes, if any are found.
Linked Documents and Third Parties
Please note that this site may link out to third-party websites, such as state or federal agencies, that do
not have accessible content. This site may also include documents provided by third parties included in our
agenda packets, for example. While we cannot control the accessibility of content provided by third parties,
we are happy to assist any member of the public with reading and accessing content on our site.