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RESUMING WATER SHUT OFFS

IMPORTANT DISCONNECTION OF WATER SERVICE FOR NON-PAYMENT NOTICE

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RMWD resumed disconnections for non-payment beginning March 2022.  To avoid having your service shut off please contact our customer service department to remit payment or set up a payment plan via email at billing@rainbowmwd.com or click to the right and submit your request through the contact us page.

 

Per our Administrative Code - 

Section 8.12.020 Payment of Bills

All bills for water or for service or materials are due and payable upon receipt. Failure to receive a bill does not relieve a customer of liability for payment.

Delinquent

8.12.020.2

Bills are issued to cover the preceding billing period. Payment is due and payable upon receipt and delinquent thirty (30) days after the billing date. At that time, a delinquent charge will be added to the unpaid balance. If said bills are not paid within sixty-five (65) days of the billing date, the District may discontinue service until all charges have been paid in full, provided that residential services may be discontinued per Sections 8.13 and 8.14.

If you would like to be set up on a payment plan please contact us by submitting a request through our Contact Us page to the right, emailing us at billing@rainbowmwd.com, or by phone at (760) 728-1128 and one of our customer service representatives will be happy to assist.

For more information on District policy regarding disconnection of water service for non-payment please download our Administrative Code. For details on State requirement please go to Water Shut Off Protection Act SB 998.