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Need Help Enrolling Into the Bill Pay System

Here are some things you should know that will help you with the enrollment process.

  • Enter your account number and property address numbers ONLY.
  • You must set up a NEW username and password when creating your profile in the new system. DO NOT use the one from the old system.
  • Criteria for the new system:

Username - Cannot be an email address

Passwords - Must have at least 8 characters and at least 3 of the following:
- 1 or more numbers
- 1 or more uppercase characters
- 1 or more lowercase characters

and can include only these special characters: *+-./=?^_{}~!@$

Password - cannot include:
- the last 3 passwords
- your name
- your Login ID
- more than 3 repeating characters, numbers or special characters, such as AAAA, 2222 or !!!!
- more than 3 consecutive characters or numbers, such as aBcD or 4567

  • You will receive a verification email after you finish enrolling and MUST click on the link in that email for the process to be completed.
  • You will also be able to opt-in to paperless billing and receive email or text notification when your bill is ready to view.
  • After enrolling, if you choose to set up autopay this will be an additonal step to have your monthly payments automatically deducted.
  • If you have more than one account, once you have created a profile for one of them, you can link additional accounts to it and then view and pay your bills all at once.

Now, simply click here and then click on the ENROLL button. 

Along with being able to make a payment online at any time, you can also call the number below to make a payment over the phone through an automated system.

We are here to assist you with any questions you may have so feel free to contact customer service at (760) 728-1178.