San Diego County Recovery works to maximize disaster assistance to eligible public and private entities and residents though various state and federal disaster assistance programs. Unincorporated County residents affected by the wildfires may call the Recovery Assistance Hotline at (858) 495-5200 or email CountyFireRecovery@sdcounty.ca.gov both will be staffed by County employees from 8:00 a.m. to 5:00 p.m. seven days a week. Callers can leave a voice mail and County staff will return their call the next day.
There is also a Local Assistance Center (LAC) set up at the Vista Library and will be open for assistance beginning Monday, December 11, 2017 until at least December 16, 2017 at 700 Eucalyptus Avenue, Vista, CA 92084. Operating hours are 9:00 a.m. to 6:00 p.m.
Please feel free to contact Customer Service staff at (760) 728-1178 or email us through our website at https://www.rainbowmwd.com/contact-us if you have any questions or need additional information.
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Rainbow Municipal Water District is fully committed to providing accessible facilities, elements and
channels of communication to all members of the public. As part of this commitment, Rainbow Municipal Water District
has a policy of providing an accessible website compatible with the Web Content Accessibility Guidelines (WCAG 2.1) and
commercial screen reading software. All features of the website are coded to allow individuals with vision and
other impairments to understand and use the website to the same degree as someone without disabilities. We welcome
feedback and can often resolve issues in a timely manner if they arise.
If you need any special assistance or accommodations:
Rainbow Municipal Water District has designated a compliance officer for website disability-related accommodations.
The compliance officer has received training in website accessibility and updates the site in accordance with those best
practices. Contact our accessibility officer to report an issue.
Compliance Procedures and Reports
In addition to testing with users with a wide range of disabilities and coding our website to WCAG standards,
Rainbow Municipal Water District regularly scans its website to ensure ongoing compliance, and makes timely
changes to any inaccessible changes, if any are found.
Linked Documents and Third Parties
Please note that this site may link out to third-party websites, such as state or federal agencies, that do
not have accessible content. This site may also include documents provided by third parties included in our
agenda packets, for example. While we cannot control the accessibility of content provided by third parties,
we are happy to assist any member of the public with reading and accessing content on our site.
