It is unfortunate but every year we seem to receive reports of unscrupulous individuals impersonating local water agency staff. We are always on the lookout for these types of violations but not always aware of these types of occurrences in your neighborhoods.
To protect yourself from any fraudulent activity, make sure to always ask to see the identification of anyone coming to your home claiming to represent Rainbow Municipal Water District, as Rainbow MWD employees always carry proper identification.
If you have any suspicions or reservations please contact Customer Service at 760-728-1178 or notify us through this website at https://www.rainbowmwd.com/contact-us. As always, we are here to serve you and answer any questions you may have about your account and services.
All Rainbow MWD employees carry photo identification and drive marked vehicles.
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Website Accesibilty Policy Rainbow Municipal Water District
Rainbow Municipal Water District is fully committed to providing accessible facilities, elements and
channels of communication to all members of the public. As part of this commitment, Rainbow Municipal Water District
has a policy of providing an accessible website compatible with the Web Content Accessibility Guidelines (WCAG 2.1) and
commercial screen reading software. All features of the website are coded to allow individuals with vision and
other impairments to understand and use the website to the same degree as someone without disabilities. We welcome
feedback and can often resolve issues in a timely manner if they arise.
If you need any special assistance or accommodations
Rainbow Municipal Water District has designated a compliance officer for website disability-related accommodations.
The compliance officer has received training in website accessibility and updates the site in accordance with those best
practices. Contact our accessibility officer to report an issue.
Compliance Procedures and Reports
In addition to testing with users with a wide range of disabilities and coding our website to WCAG standards,
Rainbow Municipal Water District regularly scans its website to ensure ongoing compliance, and makes timely
changes to any inaccessible changes, if any are found. In our ongoing commitment to transparency, we make the
last three months' reports available to the public.
Please note that this site may link out to third-party websites, such as state or federal agencies, that do
not have accessible content. This site may also include documents provided by third parties included in our
agenda packets, for example. While we cannot control the accessibility of content provided by third parties,
we are happy to assist any member of the public with reading and accessing content on our site.
