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The Rainbow Municipal Water District serves the unincorporated communities of Rainbow, Bonsall, and a portion of Fallbrook covering approximately 49,800 acres. Rainbow Municipal Water District is a form of government in California known as a special district. Learn more >>

We are open to serve our customers from 8am-5pm, Monday-Friday.

We are located at 3707 Old Highway 395 in Fallbrook, California 92028 (map it!) and our phone number is 760.728.1178

CA Dept. of water resources: information about conservation, droughts, and current issues
Be Water Wise: educational resource for everything having to do with our water.

 

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STARTING SERVICE

To start or stop water or sewer services, call Rainbow MWD's Customer Service Representatives at (760) 728-1178.  In order to provide you with faster service please have the service address or account number available when you call.

You will need to call one business day prior to the day you want service to begin.  Rainbow will be able to connect your service within 24 hours.  We will need your name, service address, mailing address, telephone number and driver's license number.  If renting, you will need to provide the owner's name, address and telephone number.

A deposit is not normally required to hook up water and/or sewer service within the Rainbow Municipal Water District.

Stopping Water/Sewer Services

To stop your services with Rainbow MWD, call us one business day prior to the day you would like to end service.  You will need to provide us with a forwarding address for your final bill, as well as verification of your account with your driver's license number.  If you have your payment automatically deducted, when service is stopped, your automatic payment will also stop and your final bill amount will not be deducted.

Water/Sewer Billing Invoice

Your water/sewer services will be billed to you each month.  The billing invoice you receive reflects the amount of water already used in the previous meter read period.  Meters are ready every 27 to 33 days.  Applicable fixed charges are also included and payment is due upon receipt of your invoice.

Responsibility of Owner

The water and sewer bill becomes a charge against the property on which the water and sewer are furnished and against the owner of the property.  Delinquent bills from previous owners or tenants are the responsiblity of the present owner.  In the process of purchasing property, the buyer should verify the status of the water and sewer account to ensure any unpaid bills are resolved during escrow.

RATES (return to top)

Download our current water rates (Download Rates)

PAYMENT OPTIONS (return to top)

Your monthly billing invoice will display charges for water/sewer services.  Payment is due upon receipt of your invoice.  A delinquent charge will be assessed if payment is not recieved by the due date shown on your billing invoice.

Mail your payment to us in the envelope provided or come to the Rainbow offices at 3707 Old Highway 395, Fallbrook, during regular business hours from 8 a.m. to 5 p.m., Monday through Friday, excluding holidays.

A payment drop box is located outside near the front gate entrance of Rainbow MWD that can be accessed 24 hours a day.  Remember to place your payment with stub in an envelope clearly labeled with your name and account number.  Please do not enclose cash.

Automatic Payments

Your payment can be automatically withdrawn from your bank account by participating in the Direct Payment Program(Download Application).  This free service makes it easier to pay your water/sewer bills, eliminates the possibility of late payments and concerns when you take a vacation.  Allow 4-6 weeks for this option to be set up and take effect.  Your billing invoice will clearly state when the payment will be deducted from your account.

On-line Payments

You can use your personal credit card to make a payment quickly over the telephone or internet connection in conjunction with Official Payments Corp.  Official Payments Corp. will assess a $4.95 fee for each $400 increment.  You may participate by calling 1-888-877-3568 and following the directions of the automated system.  You will be asked to enter your account number.  Credit card payments may also be processed at the secure Official Payments Corp. website; www.officialpayments.com.  Contact Rainbow MWD's Customer Service at (760) 728-1178 if you need assistance.

 

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Newsletters

Monthly Agricultural Meter Reads

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--> Where we get our water
--> How we keep it clean
--> The functions of this water district
--> Info on our sewers

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The Rainbow Municipal Water District is organized into three operational functions of Administration, Water, and Sanitation.

Contact Personnel include:
Dave Seymour, General Manager
Gene Buckley, Finance Manager
Rene Bush, Human Resources Administrator
Charles Sneed, Operations and Maitenance Manager
Brian Lee, District Engineer
Dawn Washburn, Executive Assistant

Administration
Administration of the District is under the leadership of the General Manager.

Water
The District serves water through over 7,200 meters to portions of Fallbrook, Pala, and Bonsall.

Where we get our water: (back to top)

The Rainbow Municipal Water District is at the end of a vast and expensive water delivery system that stretches hundreds of miles. This system takes water from where it is more plentiful in the Rocky Mountains and Northern California, and brings that water to Southern California through a series of aqueducts, serving over 7,200 meters to portions of Fallbrook, Pala and Bonsall.

Water from the Rocky Mountains is diverted from the Colorado River and transported 241 miles to San Diego County through the Colorado River Aqueduct. On an average, approximately 75% of the water imported into San Diego County arrives from the Colorado River.Water from Northern California is diverted from the Sacramento River Delta and brought 444 miles to San Diego County through the California Aqueduct.

Both sources of water end up in the Metropolitan Water District of Southern California's treatment facility (Metropolitan Water District's Home Page) where they are blended and treated at the Robert A. Skinner Filtration Plant located south of Hemet in Riverside County. The water is then available for purchase by the San Diego County Water Authority (San Diego County Water Authority Homepage) and is distributed to its member agencies, of which the Rainbow Municipal Water District is one.

How we keep it clean: (back to top)

The water contains a mixture of chlorine and ammonia, which creates a strong disinfectant known as chloramines. Chlorine residual is constantly monitored, and when applicable, the District injects small amounts of chlorine into the water. Should a water quality problem ever occur, Rainbow Municipal Water District is prepared to take remedial action as set forth in an Operational Plan approved by the Department of Health Services.

Rainbow Municipal Water District routinely monitors for contaminants in your drinking water according to federal and state laws. Drinking water, including bottled water, may reasonabley be expected to contain at least small amounts of some contaminants. The presence of contaminants does not necessarily indicate that the water poses a health risk. More information about contaminants and potential health effects can be obtained by calling the EPA's Safe Drinking Water Hotline at (800) 426-4791 or look for it on the EPA's website:(www.epa.gov/safewater).

The functions of this water district: (back to top)

Source of Supply - The District purchases water for distribution within the District from the San Diego County Water Authority. Approximately 20,000 acre feet of water are needed to serve the District customers each year.

Pumping - Pipelines that bring water to the District from the Authority are often located below the areas needed to be served. This necessitates that some water be pumped uphill to tanks located high enough to allow the water to be stored until District customers ask for the water.

Operations and Distribution - In order to keep the water flowing through the system, the District uses water mains, storage reservoirs, and pumps. Continued reliability of the system requires monitoring, repair, installation, and maintenance of the District facilities.

Meter Services - All water delivered to District customers is measured through individual meters. Meter services installs, reads, tests, and maintains these meters.

For additional water quality or operational clarification, please contact the District Office at (760) 728-1178. We want our valued customers to be informed about their water utility. If you want to learn more, you are invited to attend any of our regularly scheduled Board of Directors meetings which are held every fourth Tuesday of the month with the exception of November and December which will be combined and held the first Tuesday in December. The meetings are held at 11:00 a.m. with the exception of months March, June, September, and December which will be held at 5:00 p.m. All meetings will be held at the District headquarters located at 3707 Old Highway 395, Fallbrook, CA 92028.

Info on our sewers: (back to top)

The Rainbow Municipal Water District serves a relatively rural group of customers. However there are some areas of the District that are served by a public sewer system.

In the areas served by public sewer, the District is responsible for the facilities necessary to collect and transmit sewage from the District to a treatment plant located in Oceanside. This is accomplished by a gravity flow system of collection pipes, six pumping stations, and a large transmission main to the San Luis Rey Wastewater Treatment Plant, located in Oceanside.

The District owns, through contract, capacity to treat one million gallons of sewage per day at the Oceanside plant. Currently the plant is being rehabilitated and expanded and the District is participating in its contracted obligation to fund a proportionate share of the rehabilitation costs. A contract has also been made to secure an additional 500,000 gallons per day of treatment capacity in the expansion portion of the project.

The District maintains the pipelines and pumping equipment from the District to the Oceanside plant.


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Board Meetings: (back to top)

Regular meetings of the Board of Directors are held on the fourth Tuesday of each month with the exception of November and December which will be combined and held the first Tuesday in December. The meetings are held at 11:00 a.m. with the exception of months March, June, September, and December which will be held at 5:00 p.m. All meetings will be held at the District headquarters located at 3707 Old Highway 395, Fallbrook, CA 92028. Each meeting is open to the public, and the public is encouraged to attend.

Agendas for all Regular Board meetings are posted at least seventy-two hours prior to the meeting on a bulletin board outside of the District office.

Special Board meetings may be called as needed. Agendas for Special Board meetings are posted at least twenty-four hours prior to the meetings.

Agendas
Recent Agenda Packet
Minutes


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Agendas for each meeting are available at least seventy two hours in advance of the meeting and are posted on the outside bulletin board at the District Headquarters. (back to top)

Agendas for the most recent Board meetings are available on this site, with the most current meetings listed on top of the table below.

Meeting Agendas:
November 10, 2008 - Communications Agenda
November 6, 2008 - Budget and Finance Agenda
November 4, 2008 - Engineering Agenda
October 28, 2008 - Regular Agenda
October 7, 2008 - Engineering Agenda
October 6, 2008 - Communications Agenda
October 2, 2008 - Budget and Finance Agenda
September 23, 2008 - Regular Agenda
September 23, 2008 - Special Agenda
September 8, 2008 - Communications Agenda
September 4, 2008 - Budget and Finance Agenda
September 2, 2008 -Engineering Agenda
August 26, 2008 - Regular Agenda
August 14, 2008 - Special Agenda
August 7, 2008 - Budget and Finance Agenda
August 5, 2008 - Engineering Agenda
August 4, 2008 - Communications Agenda
July 22, 2008 - Regular Agenda
July 3, 2008 - Budget and Finance Agenda
June 24, 2008 - Regular Agenda
June 24, 2008 - Special Agenda
June 16, 2008 - Special Agenda
June 11, 2008 - Special Agenda
June 5, 2008 - Budget and Finance Agenda
June 3, 2008 - Engineering Agenda
June 2, 2008 - Communications Agenda
May 27, 2008 - Regular Agenda (Rev. 2)
May 27, 2008 - Regular Agenda (Rev. 1)
May 27, 2008 - Regular Agenda
May 22, 2008 - Budget and Finance Agenda (Rev. 1)
May 22, 2008 - Budget and Finance Agenda
May 8, 2008 - Budget and Finance Agenda
May 7, 2008 - Engineering Agenda
May 5, 2008 - Communications Agenda
April 22, 2008 - Regular Agenda
April 22, 2008 - Public Facilities Corp Agenda
April 17, 2008 - Budget and Finance Agenda
April 14, 2008 - Special Agenda
April 7, 2008 - Communications Agenda
April 3, 2008 - Budget and Finance Agenda
April 1, 2008 - Engineering Agenda
April 1, 2008 - Engineering Field Trip Agenda
March 25, 2008 - Special Agenda (Rev. 1)
March 25, 2008 - Regular Agenda
March 25, 2008 - Special Agenda
March 6, 2008 - Budget and Finance Agenda
March 4, 2008 - Engineering Agenda
March 3, 2008 - Communications Agenda
February 26, 2008 - Regular Agenda (Rev. 1)
February 26, 2008 - Regular Agenda
February 7, 2008 - Budget and Finance Agenda
February 5, 2008 - Engineering Agenda
February 4, 2008 - Communications Agenda
January 22, 2008 - Regular Agenda (Rev. 1)
January 22, 2008 - Regular Agenda
January 16, 2008 - Special Agenda (Rev. 1)
January 16, 2008 - Special Agenda
January 8, 2008 - Engineering Agenda
January 8, 2008 - Engineering Field Trip Agenda
January 7, 2008 - Communications Agenda
January 3, 2008 - Budget and Finance Agenda
2007 Agendas
2006 Agendas
2005 Agendas
2004 Agendas
2003 Agendas

 

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October 28, 2008 - Part 1
October 28, 2008 - Part 2

 

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Minutes of the Board meetings are taken and presented to the Board for approval. Only after minutes are approved by the Board of Directors are the minutes of a meeting considered final.

A list of the most recent approved minutes are listed below with the more current minutes listed at the top.

There is also a tape recording taken of the meetings. Copies of those tape recordings are available at a fee to the public.

Meeting Minutes:
September 8, 2008 - Communications Committee
August 26, 2008 - Regular Meeting
August 26, 2008 - Regular Meeting (Exhibit A)
August 14, 2008 - Special Meeting
August 5, 2008 - Engineering Committee
August 4, 2008 - Communications Committee
July 22, 2008 - Regular Meeting
July 14, 2008 - Communications Committee
July 3, 2008 - Budget and Finance Committee
June 24, 2008 - Regular Meeting
June 24, 2008 - Special Meeting
June 16, 2008 - Special Meeting
June 11, 2008 - Special Meeting
June 5, 2008 - Budget and Finance Committee
June 3, 2008 - Engineering Committee
June 2, 2008 - Communications Committee
May 27, 2008 - Regular Meeting
May 22, 2008 - Budget and Finance Committee
May 8, 2008 - Budget and Finance Committee
May 7, 2008 - Engineering Committee
May 5, 2008 - Communications Committee
April 22, 2008 - Regular Meeting
April 17, 2008 - Budget and Finance Committee
April 14, 2008 - Special Meeting
April 7, 2008 - Communications Committee
April 3, 2008 - Budget and Finance Committee
April 1, 2008 - Engineering Committee
April 1, 2008 - Engineering Committee (Tour)
March 25, 2008 - Regular Meeting
March 25, 2008 - Special Meeting
March 6, 2008 - Budget and Finance Committee
March 4, 2008 - Engineering Committee
March 3, 2008 - Communications Committee
February 26, 2008 - Regular Meeting
February 7, 2008 - Budget and Finance Committee
February 5, 2008 - Engineering Committee
February 4, 2008 - Communications Committee
January 22, 2008 - Regular Meeting
January 16, 2008 - Special Meeting
January 8, 2008 - Engineering Committee
January 8, 2008 - Engineering Committee (Tour)
January 7, 2008 - Communications Committee
January 3, 2008 - Budget and Finance Committee
2007 Minutes
2006 Minutes
2005 Minutes
2004 Minutes
2003 Minutes

 

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Currently there are no open positions. Please check back at another time.

 

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Click here to go to the RMWD calendar.

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This page currently under construction.  Come back soon. (back to top)

 

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This page currently under construction.  Come back soon. (back to top)